You and your team have been tasked with developing a management plan and website for a housecleaning company called Sparkling Surfaces Cleaning Company. In addition to using the site to find new clients, the company’s owners also want to find a way to generate revenue from the site itself. In the first round of development the site will be used primarily to provide information to prospective clients and provide them with a means to submit their information to the company to receive a free quote for cleaning services. In the future, the site may allow online payments and the retrieval of personal information, and as a result, quality, security, and privacy are top concerns.
Quality Assurance: What approaches will be used to ensure that the site functions as expected at launch and in the future? How will the website be tested? What systems will be put in place to facilitate testing? What aspects of the site will be tested?