Using what you have learned about Juanita (attached below), answer the following questions:
- Should Juanita attempt to reduce voluntary and involuntary turnover?
- A risk of disciplining employees is that some may retaliate. To avoid that risk, what organizational policies might encourage high-performing employees to stay while encouraging low-performing employees to leave?
- To what extent are exit interviews meaningful and what kind of opinions should you attempt to capture? How are these opinions relevant to employee separation and retention?